For marketplaces
We process orders, pick, pack and prepare shipments for sellers on Wildberries, Ozon, Yandex Market, Lamoda and other platforms.
Fulfilment for online stores and marketplaces
We store goods, process orders, pick, pack and prepare shipments for marketplaces and your own sales channels. Returns handling, labelling and reporting.
Who it is for
Order processing for businesses that sell online
Operating models
FBO, FBS and DBS
Fulfillment by Operator — goods are stored at the marketplace warehouse
We prepare shipments to marketplace warehouses: goods are received at RFL warehouses, labelled to the platform's requirements, packed for the channel and dispatched to marketplace distribution centres on an agreed schedule.
Fulfillment by Seller — goods are stored at an RFL warehouse
We store your goods at an RFL warehouse, pick and pack marketplace orders, label them and hand them to delivery under the platform's requirements.
Delivery by Seller — the seller arranges delivery
We store the goods, pick and pack orders, and hand finished parcels to your delivery service or carrier.
What fulfilment includes
The full cycle, from inbound to dispatch
Platform
Manage orders and stock online
Follow orders, stock, shipments and statuses in one interface, without calling a manager or raising manual requests.
- Every warehouse process in one system, integrated with your accounting and corporate systems.
- Data exchange with client CRM and ERP systems: 1C, MoySklad, InSales, Shopify, Bitrix24 and SAP.
- Control of lead times, quality and contractual commitments.
- Access control, an operation history and an audit of actions.
Our warehouses
Storage sites
Launch stages
From the brief to a live fulfilment operation
Industry solutions
Experience across industries
We adapt storage, handling and related operations to the product characteristics and the client’s business model. RFL builds the operating model around the product, volume, handling requirements and sales channels.
Proven experience
Results that speak for themselves
We have also worked with
Questions and answers
Frequently asked questions
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Wildberries, Ozon, Yandex Market, Lamoda and other platforms. We support FBO, FBS and DBS.
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For marketplaces we follow their packing, labelling and inbound rules. For online stores we follow your standards and connect via API to your site.
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The price depends on order volume, storage type and operations. We calculate it individually after we receive the specification.
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From 2 days after the audit and integration setup.
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Yes. We receive returns, inspect the goods and put them back into stock or dispose of them.
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In the RFL account. We also set up an API integration with your CRM and ERP.
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Yes. We apply codes, stickers and labels as required.
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Class A warehouses in Moscow and the Moscow Region.
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Yes. We arrange insurance options, including additional cargo insurance.
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Leave a request. We will audit the flow, calculate the cost and propose a model.
